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Smart Outlet²

My Smart Outlet is being displayed as a single tile in the Home app, instead of the individual sockets, how do I split them?

iOS 13 changed the default way to display accessories that contain multiple f...

Article author
Leo Picado
  • Updated

How To - Alexa

If you have an Alexa enabled device, you will add the ConnectSense Smart Home...

Article author
Leo Picado
  • Updated

How To - Google Assistant

Download the Google Home app for either Android or iOS and sign in with your...

Article author
Leo Picado
  • Updated

Which Android/iOS devices are supported?

Any Android device running Android 5.0 (Lollipop) or higher and any iPhone or...

Article author
Leo Picado
  • Updated

Does the Smart Outlet² have an Android app?

Yes, we fully support Android now starting with version 5.0 (Lollipop), Conne...

Article author
Leo Picado
  • Updated

My Smart Outlet² does not appear in the list of devices

If the Smart Outlet² does not appear in the list of devices during configurat...

Article author
Leo Picado
  • Updated

Will the Smart Outlet² work with my 5Ghz WiFi Network?

The Smart Outlet² works only with 2.4Ghz (802.11 b/g/n) wireless networks. It...

Article author
Leo Picado
  • Updated

How much power can the Smart Outlet² supply? Will it power my tools and heavy equipment?

The Smart Outlet² works with a standard 120V North American power outlet. The...

Article author
Leo Picado
  • Updated

Is there a 220V European version available?

At this time, only the 120V version suitable for North American plugs is avai...

Article author
Leo Picado
  • Updated

Can I move my Smart Outlet² to another location?

Once configured, the Smart Outlet² can be placed anywhere within range of its...

Article author
Leo Picado
  • Updated

Does the Smart Outlet² monitor current draw and power consumption?

Yes, you will get basic current draw and average power consumption informatio...

Article author
Leo Picado
  • Updated

Can I control my Smart Outlet² while I am away from home?

Certainly, if you registered your device with the ConnectSense Cloud, or use ...

Article author
Leo Picado
  • Updated

Reset the Smart Outlet² to Default Settings

Press and hold both buttons on the right hand side of the unit for five secon...

Article author
Leo Picado
  • Updated

Both Smart Outlet² and Smart Outlet look very similar, how can I tell which model I have?

Unplug and look at the back of your unit, the device on the left is the origi...

Article author
Leo Picado
  • Updated

How do I receive firmware updates?

Updates to your Smart Outlet²’s firmware are released periodically, in order ...

Article author
Leo Picado
  • Updated

User Manual

You can download a copy of the user manual, in PDF format.

Article author
Leo Picado
  • Updated