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Smart Outlet²
My Smart Outlet is being displayed as a single tile in the Home app, instead of the individual sockets, how do I split them?
iOS 13 changed the default way to display accessories that contain multiple f...
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How To - Alexa
If you have an Alexa enabled device, you will add the ConnectSense Smart Home...
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How To - Google Assistant
Download the Google Home app for either Android or iOS and sign in with your...
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Which Android/iOS devices are supported?
Any Android device running Android 5.0 (Lollipop) or higher and any iPhone or...
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Does the Smart Outlet² have an Android app?
Yes, we fully support Android now starting with version 5.0 (Lollipop), Conne...
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My Smart Outlet² does not appear in the list of devices
If the Smart Outlet² does not appear in the list of devices during configurat...
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Will the Smart Outlet² work with my 5Ghz WiFi Network?
The Smart Outlet² works only with 2.4Ghz (802.11 b/g/n) wireless networks. It...
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How much power can the Smart Outlet² supply? Will it power my tools and heavy equipment?
The Smart Outlet² works with a standard 120V North American power outlet. The...
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Is there a 220V European version available?
At this time, only the 120V version suitable for North American plugs is avai...
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Can I move my Smart Outlet² to another location?
Once configured, the Smart Outlet² can be placed anywhere within range of its...
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Does the Smart Outlet² monitor current draw and power consumption?
Yes, you will get basic current draw and average power consumption informatio...
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Can I control my Smart Outlet² while I am away from home?
Certainly, if you registered your device with the ConnectSense Cloud, or use ...
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Reset the Smart Outlet² to Default Settings
Press and hold both buttons on the right hand side of the unit for five secon...
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Both Smart Outlet² and Smart Outlet look very similar, how can I tell which model I have?
Unplug and look at the back of your unit, the device on the left is the origi...
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How do I receive firmware updates?
Updates to your Smart Outlet²’s firmware are released periodically, in order ...
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User Manual
You can download a copy of the user manual, in PDF format.
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support@gridconnect.zendesk.com -
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