Register devices for cloud use iOS

Rudy Rivera

• Updated May 17, 2022 22:17

How to setup your In-Wall Outlet through our app.

Only perform these steps If you are coming from Reseting the In-Wall Outlet t...

Rudy Rivera

• Updated April 21, 2022 22:48

How to add GFCI protection to ConnectSense In-Wall Outlet

CAUTION!!! Please consult an electrician before proceeding Introduction Most...

Anthony Linder

• Updated August 27, 2021 17:16

Where can I find the In-Wall Outlet's Serial Number?

You can find the serial number on the back of the unit and labeled SN.  If y...

Adam Justice

• Updated May 11, 2022 23:21

Does this outlet require a neutral wire?

This is a common misconception because of the lack of neutral wires in some l...

Adam Justice

• Updated August 27, 2021 17:16

How much power can the In Wall Outlet supply? Will it power my tools and heavy equipment?

The In Wall Outlet comes in both 15 and 20 amp versions allowing for applicat...

Leo Picado

• Updated August 27, 2021 17:16

Does the In Wall Outlet monitor current draw and power consumption?

Yes, you will get basic current draw consumption information for devices plug...

Leo Picado

• Updated August 27, 2021 17:16

Reset the In-Wall Outlet to Factory Settings

Before performing a Factory Reset, remove the outlet from the ConnectSense a...

Rudy Rivera

• Updated May 11, 2022 19:22

Did I install my outlet up-side down?

No. The National Electrical Code (NEC) of the United States (NFPA 70), does n...

Leo Picado

• Updated August 27, 2021 17:16

Is there a recommended faceplate for the In Wall Outlet?

Yes, we recommend the Maxxima Decorative Outlet Wall Plate.

Leo Picado

• Updated August 27, 2021 17:16

How To - Google Assistant

Download the Google Home app for either Android or iOS and sign in with your...

Leo Picado

• Updated August 27, 2021 17:16

How To - Alexa

If you have an Alexa enabled device, you will add the ConnectSense Smart Home...

Leo Picado

• Updated August 27, 2021 17:16

My In-Wall Outlet is being displayed as a single tile in the Home app, instead of the individual sockets, how do I split them?

Since iOS 13 was introduced, it changed the way it displays HomeKit accessori...

Rudy Rivera

• Updated May 12, 2022 23:04

How do I disable physical controls for my In Wall Outlet?

Disabling Physical Controls is a security feature that will prevent anyone fr...

Rudy Rivera

• Updated May 17, 2022 21:47

Which Android/iOS devices are supported?

Any Android device running Android 5.0 (Lollipop) or higher and any iPhone or...

Leo Picado

• Updated August 27, 2021 17:16

How do I receive firmware updates?

Updates to your In-Wall Outlet’s firmware are released periodically, in order...

Rudy Rivera

• Updated May 11, 2022 21:59

Can I control my In Wall Outlet while I am away from home?

Certainly, if you registered your device with the ConnectSense Cloud, or use ...

Leo Picado

• Updated May 17, 2022 21:17

Is there a 220V European version available?

At this time, only the 120V version suitable for North American plugs is avai...

Leo Picado

• Updated August 27, 2021 17:16

Will the In-Wall Outlet work with my 5Ghz WiFi Network?

The In-Wall Outlet works only with 2.4Ghz (802.11 b/g/n) wireless networks. I...

Rudy Rivera

• Updated May 17, 2022 21:03

User Manual

You can download a copy of the user manual, in PDF format.

Leo Picado

• Updated August 27, 2021 17:16