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Smart Outlet

My Smart Outlet is being displayed as a single tile in the Home app, instead of the individual sockets, how do I split them?

iOS 13 changed the default way to display accessories that contain multiple f...

Article author
Leo Picado
  • Updated

My Smart Outlet does not appear in the list of devices

If the Smart Outlet does not appear in the list of devices during configurati...

Article author
Matt Cote
  • Updated

Does the Smart Outlet have an Android app?

There is no support for Android devices at this time.

Article author
Matt Cote
  • Updated

Will the Smart Outlet work with my 5Ghz WiFi Network?

Our Smart Outlets works only with 2.4Ghz (802.11 b/g/n) wireless networks. Th...

Article author
Matt Cote
  • Updated

How much power can the Smart Outlet supply? Will it power my tools and heavy equipment?

The Smart Outlet works with a standard 120V North American power outlet. The ...

Article author
Matt Cote
  • Updated

Is there a 220V European version available?

At this time, only the 120V version suitable for North American plugs is avai...

Article author
Matt Cote
  • Updated

Can I move my Smart Outlet2 to another location?

Once configured, the Smart Outlet can be placed anywhere within range of its ...

Article author
Matt Cote
  • Updated

Does the Smart Outlet monitor current draw and power consumption?

Yes, current draw and average power consumption for devices plugged into the ...

Article author
Leo Picado
  • Updated

Can I control my Smart Outlet while I am away from home?

Yes. Controlling HomeKit–enabled accessories away from home requires an Apple...

Article author
Matt Cote
  • Updated

Reset the Smart Outlet to Default Settings

If you are having trouble connecting, the first recommended step is to reset ...

Article author
Matt Cote
  • Updated

Both Smart Outlet and Smart Outlet² look very similar, how can I tell which model I have?

Unplug and look at the back of your unit, the device on the left is the origi...

Article author
Leo Picado
  • Updated

How do I receive firmware updates?

Updates to your Smart Outlet’s firmware are released periodically, make sure ...

Article author
Leo Picado
  • Updated

HomeKit, iCloud and iOS

Our Smart Outlet is a HomeKit only product, it can be used from the ConnectSe...

Article author
Matt Cote
  • Updated