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Smart Outlet
My Smart Outlet is being displayed as a single tile in the Home app, instead of the individual sockets, how do I split them?
iOS 13 changed the default way to display accessories that contain multiple f...
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My Smart Outlet does not appear in the list of devices
If the Smart Outlet does not appear in the list of devices during configurati...
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Does the Smart Outlet have an Android app?
There is no support for Android devices at this time.
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Will the Smart Outlet work with my 5Ghz WiFi Network?
Our Smart Outlets works only with 2.4Ghz (802.11 b/g/n) wireless networks. Th...
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How much power can the Smart Outlet supply? Will it power my tools and heavy equipment?
The Smart Outlet works with a standard 120V North American power outlet. The ...
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Is there a 220V European version available?
At this time, only the 120V version suitable for North American plugs is avai...
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Can I move my Smart Outlet2 to another location?
Once configured, the Smart Outlet can be placed anywhere within range of its ...
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Does the Smart Outlet monitor current draw and power consumption?
Yes, current draw and average power consumption for devices plugged into the ...
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Can I control my Smart Outlet while I am away from home?
Yes. Controlling HomeKit–enabled accessories away from home requires an Apple...
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Reset the Smart Outlet to Default Settings
If you are having trouble connecting, the first recommended step is to reset ...
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Both Smart Outlet and Smart Outlet² look very similar, how can I tell which model I have?
Unplug and look at the back of your unit, the device on the left is the origi...
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How do I receive firmware updates?
Updates to your Smart Outlet’s firmware are released periodically, make sure ...
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HomeKit, iCloud and iOS
Our Smart Outlet is a HomeKit only product, it can be used from the ConnectSe...
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