Help Center
Search
ConnectSense Wireless Sensors
Will the ConnectSense line of home monitoring sensors interact with the ConnectSense app or Smart Outlet ?
The ConnectSense WiFi sensors are a standalone platform and do not interact w...
- Updated
My network has changed. How do I connect my ConnectSense sensor to a new router?
In order to connect the sensors to a new router or network, the unit will nee...
- Updated
Is there a fee or service charge for receiving alerts?
There is no monthly or yearly service fee. Sensors come equipped with 500 txt...
- Updated
Can I access the ConnectSense wireless sensors without connecting to the internet?
The ConnectSense sensors are designed to operate through the ConnectSense clo...
- Updated
Why is my sensor prompting me to enter a password in the set up?
The latest firmware update added a layer of security to the wireless set up t...
- Updated
What password do I need to connect to the “CSense” network using the Wireless (Phone or Tablet) set up method?
The default Password is: 12345678
- Updated
Can I change the password used for setting up the unit?
Yes, you will be prompted to change the password in the set up process when y...
- Updated
How do I change the Temperature scale?
Sign in to your Connect Sense account. Once you have signed in, click on the ...
- Updated
-
Email us
support@gridconnect.zendesk.com -
Call us
1 888 991 1068