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Reset the Smart Outlet to Default Settings

Article author
Matt Cote
  • Updated

If you are having trouble connecting, the first recommended step is to reset the unit to its factory settings. This often remedies any initial connection issues you might experience.

 

  • Hold down both buttons on the side of the unit for approximately 10 seconds. 

so2-side-buttons.png

 

  • You will see both LEDs on the front of the unit start to blink Red.

so1-reset.png

  • Release the buttons.
  • The green light in the upper, left-hand corner of the Smart Outlet will start blinking indicating that it is ready to start the Wireless Accessory Configuration (WAC) and HomeKit pairing process.
  • The unit will be reset

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